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Terms and conditions for use of the Tristar Underwriting trading Platform



You should read these website Terms and Conditions carefully, they form part of the contract between you and TriStar Underwriting. Your access to and use of this website is governed by the provisions of these website Terms and Conditions.


In the event of any conflict between these website Terms and Conditions and any other contract, these website Terms and Conditions shall prevail unless otherwise stated. You should check these website Terms and Conditions every time you access this website as you will be bound by whatever version appears on the website at the time of your access, although we shall use reasonable endeavours to notify you of any material changes to them.

Any insurance business effected via will be subject to the relevant product policy terms and conditions. It is your responsibility (as Agent for the Insured) and that of the Insured to check the relevant policy conditions.


We do not take responsibility for compliance or regulatory issues arising from the inclusion of in any third party websites.


It is the Agents responsibility to ensure that the generated pages comply with the guidelines of the relevant regulatory bodies or authorities.


Use of website

You have been granted a unique username ("Username") and password ("Password"). You must keep the Username and Password secret, use all reasonable endeavours to prevent unauthorised or fraudulent use of the Username and Password and inform us as soon as possible by email if you know or suspect that someone else is aware of your Username or Password to:

We are entitled to assume that all transactions effected via your Username and Password ("Authorised Transactions") are in fact authorised and/or conducted by you and TriStar Underwriting or the Product Administrator may act upon these without further investigation. We will not be obliged to adjust or reverse any instructions or transactions arising from an Authorised Transaction and we will not be liable to you for acting on or processing such transactions or communications, or otherwise acting on Authorised Transactions. You will indemnify us for any loss we suffer as a result of misuse of your Username and Password, where such misuse results from your failure to use reasonable endeavours to prevent unauthorised or fraudulent use.

You will not post any material to the website which is obscene, defamatory, threatening or otherwise actionable at law or which would constitute a criminal offence. You will indemnify us against any loss we may suffer by reason of any breach by you of this obligation. We may terminate your use of the website upon giving you seven days written notice, if practicable, or immediately if we feel that the website has been, is being, or is about to be, misused in breach of these website Terms and Conditions.


Data Protection


During the course of your use of the website, you will provide us with personal data (as defined by the Data Protection Act 1998). We may use such personal data on the basis set out below. If you choose not to pass this data to us, you acknowledge that the Product Administrator may be unable to consider any application for insurance cover. You may ask us to remove or alter the personal data that is held by us in the event of inaccuracies but this may also affect the insurance cover since the Product Administrator may not be able to process any claims under it without the personal data. The Product Administrator will use this data to process the application for insurance, to facilitate the entering into of any insurance contract, for the performance of any necessary tasks during the existence of the insurance cover, and acts related to such insurance cover after such period has ended (including the provision of such information to re-insurers and to third parties engaged in the claims process, to the extent necessary to enable the processing, defence and investigation of any claims). We may also need to pass the personal data to various regulatory bodies. We may use the data for research and statistical purposes. This website uses cookies as a way of facilitating your use of the website and you consent to our collection of such data in connection with your use of the website.


You warrant that you have all requisite consents to pass to TriStar Underwriting this personal data and to enable TriStar Underwriting and the Product Administrator to process the data as set out above, including to pass the personal data outside the EEA.


The data controller will be Carter-Middleton Limited, whose registered office address is:
39 Malmains Way, Beckenham, Kent BR3 6SB

What are cookies?


A cookie is a small file and holds a certain amount of data, which our website can send to your browser. It may then be stored on your computer's hard drive and can be accessed by our web server. This cookie data can then be retrieved and can allow us to customise our web pages and services accordingly.


The Zorinn application uses Session cookies in order to allow users to carry information across pages of the website, without having to re-enter such information. The website is limited to storing user's login credentials after logging in and it is used to help us identify you as an authorised user of our system. It's important to clarify that our cookies do not collect any personal data stored on your hard drive or computer and nor can they harm your computer.


These cookies delete themselves automatically when you leave a website and go to another, or when you shut down your browser.


However, should you choose to disable, reject or block our cookies, some parts of our website will not function fully, or in some cases, our website will not be accessible at all.


This website uses cookies as a way of facilitating your use of the Trading Platform application and by you using our website you consent to our using the cookies to collect such data as described above. We appreciate some users may like more individual control over their visit to our website and can adjust their settings accordingly. If you do not agree to such use, please refrain from using the website.


For more information on how to control your cookie settings and browser settings, or how to delete cookies on your hard drive, please visit


Availability and Accuracy

We will try to keep the information on website as accurate and up-to-date as possible but we do not make any guarantees regarding the accuracy of any information contained on the site, or in respect of the availability of the site. You will inform us promptly if you become aware of any inaccuracies or incompleteness in the information contained on the website. Notwithstanding the generality of the foregoing, you (as Agent for the Insured) should carefully review the contents of any insurance documents processed via the website. If any information set out therein is incorrect, you must notify the Product Administrator immediately. Failure to do so may invalidate all or part of the insurance cover provided.



The internet cannot be guaranteed as being secure and accordingly we do not offer any warranties or assurances in this respect. Similarly, whilst the Product Administrator may communicate with you via email or via the website itself, we cannot accept any liability for the security or transmission of such email or internet-based communications.


Intellectual Property Rights


All material contained on the website is proprietary to TriStar Underwriting, its clients, or its third party licensors. All intellectual property rights on the website are reserved to TriStar Underwriting, its clients or its third party licensors.


TriStar Underwriting grants you a limited licence to:


Access any part of the site you are authorised to access; and print off pages from the website insofar as is necessary to obtain quotes, effect a contract of insurance (including printing a full copy of the relevant insurance documentation), or utilise the other functions made available to you via the website.


You may not:

Copy, tamper or alter, distribute or use any material or design contained within the website except as is expressly permitted by these website Terms and Conditions or with our prior written consent, re-use any content of website for any other purpose whatsoever. Any data generated via the website, including any data relating to the Insured or the insurance documentation shall belong to us.


Links to Other websites

We do not accept any responsibility for the contents of any third party website that may be linked to the website by way of a hypertext link or other means of reference. You may not link this website to another site without our prior written consent. If you would like to create such a link, please contact:


Governing Law

Your use of the website is governed by English law and any disputes as to these website Terms and Conditions or your use of the website shall be referred to the exclusive jurisdiction of the Courts of England and Wales.


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Authorised and regulated by the Financial Conduct Authority (Number 496746)
Registered Office: 39 Malmains Way, Beckenham, Kent BR3 6SB
Registerd in England Number: 06687940

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