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In the event that you wish to make a complaint you may contact us at:

 

Complaints

Tristar Underwriting Limited

Compass House

30-36 East Stree

Bromley

BRIIQU

 

Email: complaints@tristarunderwriting.com

Telephone: +44 (0)20 86633366

 

 

Should you remain dissatisfied with the response that you receive from us, you may ifyou wish, refer your complaint to Lloyd's. Lloyd's will investigate the matter and provide a final response. Lloyd's contact details are as follows:

 

Complaints

Lloyd's

One Lime Street

London

EC3M 7HA

 

Email: complaints@lloyds.com

Telephone: +44 (0)20 73275693

Fax: +44 (0)20 7327 5225

Website: www.lloyds.comlcomplaints

Ultimately, should you remain dissatisfied with Lloyd's final response, you may, ifeligible, refer your complaint to the Financial Ombudsman Service (POS). The Financial Ombudsman Service is an independent service in the UK for settling disputes between consumers and businesses providing financial services. The FOS's contact details are as follows:


Financial Ombudsman Service

Exchange Tower

London

EI49SR

 

Email: complaint.info@financial-ombudsman.org.uk Telephone: +44 (0)300 123 9 123

Website: www.financial-ombudsman.org.uk

 

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Authorised and regulated by the Financial Conduct Authority (Number 496746)
Registered Office: 39 Malmains Way, Beckenham, Kent BR3 6SB
Registerd in England Number: 06687940

© Tristar Underwriting Limited 2017