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Complaints Procedure

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TriStar Underwriting

 

In the event that you wish to make a complaint you may contact us at: 

 

Complaints

Tristar Underwriting Limited

Compass House

30-36 East Street

Bromley

BR1 1QU 

 

Email: complaints@tristarunderwriting.com

Telephone: +44 (0)20 8663 3366 

 

Should you remain dissatisfied with the response that you receive from us, you may if you wish, refer your complaint to Lloyd's. Lloyd's will investigate the matter and provide a final response. Lloyd's contact details are as follows:

 

Complaints

Lloyd's

One Lime Street

London

EC3M 7HA 

 

Email: complaints@lloyds.com

Telephone: +44 (0)20 7327 5693

Fax: +44 (0)20 7327 5225

Website: www.lloyds.com/complaints


Ultimately, should you remain dissatisfied with Lloyd's final response, you may, if eligible, refer your complaint to the Financial Ombudsman Service (FOS). The Financial Ombudsman Service is an independent service in the UK for settling disputes between consumers and businesses providing financial services. The FOS's contact details are as follows:


Financial Ombudsman Service

Exchange Tower

London

E14 9SR 

 

Email: complaint.info@financial-ombudsman.org.uk
Telephone: +44 (0)300 123 9123

Website: www.financial-ombudsman.org.uk


 

 

 

 

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